Without final credit information, our clearing firm Apex Clearing is unable to automatically post the funds into your Firstrade account. Please immediately contact Firstrade via email ([email protected]) or phone call (U.S. Toll Free: 1-800-869-8800, Outside the U.S.: 1-718-961-6600).
Please provide the following information in your email:
Your Firstrade account number:
Sender’s name:
Wire amount:
Wire Date:
Bank name:
Bank account number:
*Always make sure funds come from your own bank account. Third party incoming wires will be returned.
**Wires will be returned if they are unable to be posted after two business days.
We will make every effort to try to locate your Firstrade account number based on the sender’s name and address. We will only post the wire to your account if there is a unique match. Different name spellings or different addresses will require additional supporting documentation. If we need additional information or documentation, we will notify you via email.